Privacy Policy
Last Updated: May 17, 2025
1. Introduction
Welcome to PriceFox ("we", "us", "our"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
This privacy policy applies to all users of our services. Please read it carefully to understand our practices regarding your personal data.
2. Data We Collect About You
Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you, which we have grouped as follows:
- Identity Data: includes first name, last name, username or similar identifier
- Contact Data: includes email address and telephone numbers
- Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
- Usage Data: includes information about how you use our website and services
- Profile Data: includes your preferences, feedback and survey responses
- Financial Data: includes payment details for subscription services
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).
3. How We Collect Your Personal Data
We use different methods to collect data from and about you including through:
- Direct interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us.
- Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns.
- Third parties: We use Clerk for authentication services, which may provide us with certain Identity and Contact Data.
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer
- To process and deliver the services you request
- To manage our relationship with you
- To administer and protect our business and website
- To use data analytics to improve our website, products/services, and user experiences
Important: We do not sell your data to third parties under any circumstances.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way. All invoices and financial information are stored in secure cloud infrastructure provided by Cloudflare. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
6. Third-Party Service Providers
We share your personal data with the following third-party service providers:
- Clerk: Provides authentication and user management services. They process your identity information to authenticate you when you log in.
- Cloudflare: Provides secure infrastructure for our application and stores encrypted data, including invoices and usage information.
All our third-party service providers are required to take appropriate security measures to protect your personal data in line with our policies and applicable laws.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
If you wish to exercise any of these rights, please contact us at privacy@pricefox.app.
9. Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
For more information about the cookies we use, please see our Cookie Policy.
10. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
11. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy.
You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: privacy@pricefox.app